Frequently asked questions

Our state of the art diagnostics labs have been built and calibrated by our senior scientific staff. All of our technicians are rigorously trained to ensure the utmost quality and efficiency. Since our mission is to reshape the veterinary diagnostics industry by putting vets first, we offer all of our tests and diagnostics without any contracts offering much more flexibility for our clients.
Headquartered in Scottsdale, Arizona our labs have been optimally located to provide results quickly by leveraging local and national shipping services.
Turnaround for results is within 24-48 hours of the sample being shipped to our lab. Local veterinarians in the Phoenix Metro Area can expect results even faster.
Our online portal makes accessing results easier than ever with the ability to receive results via email, fax, and online as soon as they are posted by our technicians. This portal is accessible 24 hours a day, 7 days a week providing convenient access built around your schedule.

Other questions

How do I get started?

Call us at 480.676.5937 and our service team will help you create an account and say goodbye to contracts!

Is it really no contracts?

Yes! Our company has been built with the key focus being on putting vets first. That means quality without compromise.

Stuck in a contract?

Contact us at and our team will walk you through the process of cancellation with your previous lab.

What is your testing menu?

Click here to review our testing menu. Designed by our veterinary medical director and senior scientists, our testing menu has been tailored specifically to veterinary needs.

What panels do you offer?

We offer a variety of different panels that bundle tests and diagnostics based on common medical needs. View our list of panels and what's included here.

What is your pricing?

Contact our sales team at 480.676.5937 to receive a customized quote based on your clinic's needs and volume. You can also contact us here and our team will get back to you within 48 hours.

Still Have questions?

Call 480.676.5937 or click the button below and our staff will be happy to help!

Contact us